Online services

How long does it take to process?

Your SSE Airtricity registration should be processed immediately. Once you register, you’ll receive a verification email and you’ll just need to click on the link to be able to login.

Phone us
0345 601 9093

Monday to Friday
8am - 6:30pm  

Saturday and Bank Holidays 
10am - 6pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

Plans and products
New customer plans|
Existing customer plans|
Tariff terms & conditions|
Substantiations and verifications*|
Switching FAQs |
Redeem welcome credit|
Boiler services|
Mobile app|
My Account|
About SSE Airtricity
Our story|
Community Fund|
Careers|
Sponsorship|
Energy efficiency|
Our registered companies|
Information
Help centre|
Contact us|
Codes of practice|
Privacy notice|
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General terms & conditions|
Modern slavery statement|
Have a complaint?|
What to do in an emergency|
Terms of use|

If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours).


If you smell gas phone the 24-hour gas emergency service on 0800 002 001.