We're here to help
Learn more about managing your energy usage and how we can support you at this time.
Customer Support
Managing your energy bills
If you’re worried about your energy bills, we’re here to help.
We can review your account to ensure your bills are accurate and that you’re on the best rates available to you.
We can arrange a payment plan that suits you. Or, we can refer you to a support agency that can give you advice.
Vulnerable customer care
We’re aware that some of our customers may have special requirements where the continuity of their energy supply is very important.
We understand that vulnerability is not always visible and may be temporary.
Our empathetic staff are trained with the aim to provide the best service possible to all our customers, particularly those who require special services.
Energy efficiency
Making some small changes in how we use energy everyday can help save on energy bills.
Learn more about the energy saving tips to help reduce your use in every room of the house.