How can we help you?

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Online services

How do I find out my account number?

You can find your SSE Airtricity account number by:

  • Logging into My Account and clicking on 'Account Details'
  • Checking any of your past bills – look for 'Account Number'
  • Checking your Billing Notification emails
  • Looking at your Welcome Letter, you should have received this when you signed up.

Phone us
0345 601 9093

Monday to Friday
8am - 6:30pm  

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

Plans and products
New customer plans|
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Switching FAQs |
Redeem welcome credit|
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Information
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Have an Electricity Supply complaint?|
Have an Energy Services complaint?|
What to do in an emergency|
Terms of use|

If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours).


If you smell gas phone the 24-hour gas emergency service on 0800 002 001.