Understanding your bill

What other charges might I be billed for?

Electricity charges

Disconnection and reconnection charges

Description

ex-VAT

inc-VAT

Due to non-payment

€35.00

€39.73

Due to non-receipt of contract i.e., if you move into an already connected property and don't set up an account in your name

€70.00

€79.45

Electricity meter service charges

Description

ex-VAT

inc-VAT

Special read request

€66.00

€74.91

Meter change to night storage meter

*

€238.00

€270.13

Meter change to standard meter

*

*

€170.00

€192.95

Installation of additional kWh meter

€182.00

€206.57

\* This charge is waived on the first occasion that a you choose to switch from a single tariff meter to a double tariff meter at a specified connection point. This charge applies to the second and subsequent meter changes at that connection point.

\\ Also covers removal of NSH meter and time-switch.

Gas charges

Supply Restoration Services

Description

ex-VAT

inc-VAT

Restore Domestic Meter non safety related due to non payment - normal working hours

€31.87

€36.17

Restore Domestic Meter non safety related to non-receipt of contract i.e., if you move into an already connected property and don't set up an account in your name -normal working hours

€63.91

€72.54

Restore Domestic Meter non safety related – outside normal working hours

€127.82

€145.08

Decommissioning Services

Description

ex-VAT

inc-VAT

Isolate Supply ≤ G16 non safety related due to non payment - normal working hours

€30.35

€34.44

Isolate Supply ≤ G16 non safety related to non-receipt of contract i.e., if you move into an already connected property and don't set up an account in your name - normal working hours

€60.69

€68.88

Isolate Supply ≤ G16 non safety related - out of hours

€99.28

€112.68

Normal working hours are Monday to Friday 9.00 - 17.00. Some works may be conducted outside these hours and are detailed as out-of-hours and charged for accordingly.

The request to get a gas meter removed or to disable a gas meter (but leave it installed) must be made by a supplier.

Additional Details

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0818 81 22 20

Monday to Friday: 8am - 6:30pm

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Our dedicated team is always ready to assist you and make sure you have the best experience with our company*