Understanding your bill
\* This charge is waived on the first occasion that a you choose to switch from a single tariff meter to a double tariff meter at a specified connection point. This charge applies to the second and subsequent meter changes at that connection point.
\\ Also covers removal of NSH meter and time-switch.
Normal working hours are Monday to Friday 9.00 - 17.00. Some works may be conducted outside these hours and are detailed as out-of-hours and charged for accordingly.
The request to get a gas meter removed or to disable a gas meter (but leave it installed) must be made by a supplier.
Monday to Friday: 8am - 6:30pm