How can we help you?

Understanding your bill

What is my price per unit for electricity or gas?

The easiest way to see what your price per unit for electricity and / or gas is to check the ‘Rate’ column on your bill – you can do this online through My Account.

Your electricity rates may appear on your bill as:

  1. Your rate type e.g., Domestic Urban 24hr / Day / Night / Peak or
  2. Your tariff type e.g., Home Electricity eSaver

Your gas rates may appear on your bill as:

  1. Your customer type e.g., Dom DF Gas
  2. Your tariff type e.g., Biggest Save eBundle

You can also view a list of all our current tariffs online.

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0818 81 22 20

Monday to Friday: 8am - 6:30pm

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Our dedicated team is always ready to assist you and make sure you have the best experience with our company*