A time of use (TOU) tariff is a time-based billing structure. The rate charged for each unit of electricity consumed will vary depending on the time of the day.

For example, you could have one rate for electricity consumed during the day, another rate for electricity consumed during the night, and another rate for electricity consumed during peak hours.

The Standard Smart Tariff is a time of use (TOU) tariff that is available to all smart meter customers. The time structure for this tariff is:

• Day (8 am to 11 pm, excluding peak time)
• Night (11 pm to 8 am)
• Peak (5 pm to 7 pm)

For more details on products and offerings, please check our products page here.

SAFETY WARNING: As the disconnection and reconnection of electricity may now be performed remotely, it’s essential that you ensure your home, office or site is always treated as live.