SSE Airtricity: What do I do if I lose my top up code?

How can we help you?

Prepayment meters

If you lose your top up code before keying it into your meter, you can replace it by:

Calling our Customer service team on 0818 81 22 20, or
By bringing your Pay As Your Go card or Keypad Premise Number (KPN) to the Payzone outlet where your payment was made.

Your last top up code will then be re-issued free of charge.

Phone Us

Monday to Friday: 8am - 6:30pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

Plans and products

About SSE Airtricity

Information

If you smell gas you should contact Gas Networks Ireland immediately on 1800 20 50 50 (24 hours).