How can we help you?

Paying your bill

How do I set up a direct debit?

You can switch to direct debit by calling our Customer Service team on 0818 81 22 20. We are open Monday to Friday from 8am to 6:30pm. You’ll need your:

  1. International Bank Account Number (IBAN)
  2. Business Identifier Code (BIC), and
  3. Airtricity account number (this can be found on any past bill).

Alternatively, you can download a direct debit mandate form and return it by email, social or post. Simply fill it in, take a picture and send it back to us in minutes.

Email us customerservice@sseairtricity.com.

Private message us @SSEAirtricity on Twitter, Facebook and Instagram.

^Calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.

Phone Us
0818 81 22 20

Monday to Friday: 8am - 6:30pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*