Contact us

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Help Centre


Contact Us




1850 81 81 10^
Monday to Friday: 8am -  6.30pm

Customer support

From the Republic of Ireland:

1850 81 22 20^
Monday to Friday: 8am - 8pm

From outside the Republic of Ireland:

00 353 1655 6093


Electricity emergencies (24 hr)

1850 372 999^
ESB Networks

Use this number to report

  • Loss of supply 
  • Cable dig-ins
  • Fallen power lines
  • Any other dangerous situations

ESB Networks builds, operates and maintains the electricity network in the Republic of Ireland.



Gas emergencies (24 hr)

1850 20 50 50^
Gas Networks Ireland

Use this number if

  • You smell gas at home
  • You smell gas on the street 

Gas Networks Ireland builds, operates and maintains the natural gas network in the Republic of Ireland.

Public lighting faults

1850 372 772^
SSE Utility Solutions

Report a fault online 


Chat to us on Social Media

Monday to Friday 
8am - 8pm

Weekends and Bank Holidays 
10am - 6pm 

Start a webchat

Monday to Friday
8am - 8pm

Weekends and Bank Holidays
10am - 6pm


Please provide your account number or MPRN. If you do not have access to either of them, please provide the name on the account and full address and as much information as you can about your query.

Please note, we can only discuss accounts with account holders or nominated contacts.

Reach us by post

SSE Airtricity,
Red Oak South,
South County Business Park,
Dublin 18,
D18 W688 

    Messenger Icon 2   

Monday to Friday
8am - 8pm

Weekends and Bank Holidays
10am - 6pm 

1850 81 22 20^ 

Monday to Friday

^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more. 

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