Contact us
Contact options
Click on the green bubble (bottom right on your screen) and you can speak to our home energy customer service team.
Monday to Friday: 8am - 6pm
If you are using your desktop but would like to chat to us on WhatsApp using your mobile, scan the QR code.
Monday - Friday: 8am - 6pm.
Emergencies
ESB Networks
Use this number to report:
- Loss of supply
- Cable dig-ins
- Fallen power lines
- Any other dangerous situations
ESB Networks builds, operates and maintains the electricity network in the Republic of Ireland
Gas Networks Ireland
Use this number if:
- You smell gas at home
- You smell gas on the street
Gas Networks Ireland builds, operates and maintains the natural gas network in the Republic of Ireland.
Sales
Call our Sales team to switch your home electricity or gas supply.
Monday to Friday: 8am - 6pm
To make things easy for you, our helpful team of Field Representatives will work closely with you on signing up to all our benefits from the comfort of your home. If you're signing up with one of our expert Field Representatives, please call our Verification Line on:
Monday to Friday: 11am - 6pm
Monday to Thursday: 9am - 5pm
Friday: 9am - 4.30pm
- No waiting on hold - we’ll call you as soon as possible
- Speak directly with one of our energy experts
- Free service - no charges for the call
Monday to Friday: 8am - 6pm
Customer support
Monday to Friday: 8am - 6pm
Monday to Friday: 8am - 6pm
If you are Deaf or prefer to use or Irish Sign Language (ISL), you can contact us using our online sign language relay service.
When you click on the link below, you'll be connected to a qualified BSL or ISL interpreter. The interpreter will relay your conversation to one of our customer service team, so you can communicate with us in real time.
You don't need any special equipment or software. This service works like a normal call through your web browser.
If you are Deaf or prefer to use British Sign Language (BSL), you can contact us using our online sign language relay service.
When you click on the link below, you'll be connected to a qualified BSL or ISL interpreter. The interpreter will relay your conversation to one of our customer service team, so you can communicate with us in real time.
You don't need any special equipment or software. This service works like a normal call through your web browser.
- No waiting on hold - we’ll call you as soon as possible
- Speak directly with one of our energy experts
- Free service - no charges for the call
Monday to Friday: 8am - 6pm
Other
SSE Airtricity
Red Oak South
South County Business Park
Leopardstown
Dublin 18
D18 W688