We have more information and help with managing your energy bills.

Contact us

Contact options

Contact us on webchat

Click on the green bubble (bottom right on your screen) and you can speak to our home energy customer service team.

Monday to Friday: 8am - 6:30pm

Saturday: 10am - 6pm

Chat to us on social media

Monday to Friday: 8am - 6:30pm

Saturday: 10am - 6pm

Emergencies

Electricity emergencies (24hr)
1800 372 999

ESB Networks

Use this number to report:

  • Loss of supply
  • Cable dig-ins
  • Fallen power lines
  • Any other dangerous situations

ESB Networks builds, operates and maintains the electricity network in the Republic of Ireland

Gas emergencies (24hr)
1800 20 50 50

Gas Networks Ireland

Use this number if:

  • You smell gas at home
  • You smell gas on the street

Gas Networks Ireland builds, operates and maintains the natural gas network in the Republic of Ireland.

Sales

Sales
0818 81 81 10

Monday to Friday: 8am - 6.30pm  

Field Sales Verification
1800 927 218

To make things easy for you, our helpful team of Field Representatives will work closely with you on signing up to all our benefits from the comfort of your home. If you're signing up with one of our expert Field Representatives, please call our Verification Line on:

Monday to Friday: 11am - 6.30pm

Customer support

From the Republic of Ireland
0818 81 22 20

Monday to Friday: 8am - 6:30pm

Outside the Republic of Ireland
00 353 1513 3292

Monday to Friday: 8am – 6:30pm

Other

Reach us by post

SSE Airtricity

Red Oak South

South County Business Park

Leopardstown

Dublin 18

D18 W688

Public lighting faults