How can we help you?

Understanding your bill

What are your standard rates?

Our SSE Airtricity Standard and other rate plans are available via our Tariffs A-Z list. These may vary from time to time, but this page will always contain the most up-to-date information.

Phone us
0345 601 9093

Monday to Friday
8am - 6:30pm  

Saturday and Bank Holidays 
10am - 6pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

Plans and products
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My Account|
About SSE Airtricity
Our story|
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Have an Electricity Supply complaint?|
Have an Energy Services complaint?|
What to do in an emergency|
Terms of use|

If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours).


If you smell gas phone the 24-hour gas emergency service on 0800 002 001.