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Meter readings

I can’t open my meter box because it's locked. How do I get a meter key?

If your meter box is locked, you can request a meter key online by sending us your email address and SSE Airtricity account number. Once we receive your details we'll send you a free meter key within 7 days.

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0345 601 9093

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8am - 6:30pm  

Saturday and Bank Holidays 
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If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours).


If you smell gas phone the 24-hour gas emergency service on 0800 002 001.