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Smart metering

How do I read my smart day and night meter?

You'll see your total meter reading in kilowatt hours, or “kWh” on the main digital display screen. Read the on-screen digits displayed before "kWh" from left to right, remembering to include all digits when reading.

If you wish to see your separate meter readings for day or night time, or if you are a microgen customer, your exported electricity, then just press the yellow push button on your meter:

When you press the button once you’ll see the date and time screen:

An electricity meter showing the date and time.

A second press of the button will bring you back to your total reading, (1.8.0 will appear in the top left corner) and “A+” will appear in the top right corner.

An electricity meeting showing an A+ and 40 kWh.

A third press will show you your day usage register (1.8.2 will appear in the top left corner) and “A+T2” appears in the top right-hand corner.

An electricity meter showing A+T2 and 26 kWh.

A fourth press shows you your night time reading (1.8.1 will appear in the top left corner) A+T1” will appear in the top right-hand corner.

An electricty meter showing A+T1 and 13 kWH.

Once you have taken your meter reading, the screen will automatically (after 2 minutes) return to the home screen.

If you are a microgen customer:

A fifth press will bring you to the test screen display,

An electricity meter with a blank display.

A sixth press will enable you to view your net export of electricity (2.8.0 will appear in the top left corner) and “A-” will appear in the top right-hand corner,

An electricity meter showing A- and 1 kWh

A seventh press will show you the reactive energy import (3.8.0 will appear in the top left corner) and “R+” will appear in the top right-hand corner,

An electricity meter showing R+ and 4 kvarh.

An eight press will show you the reactive energy export (4.8.0 will appear in the top left corner) and “R-” will appear in the top right-hand corner.

An electricity meter showing R- and 1 kvarh.

A ninth press will take you back to the date and time screen.

An electricity meter showing the date and time.

Watch this video - How to read your Smart Day / Night meter

SAFETY WARNING: As the disconnection and reconnection of electricity may now be performed remotely, it’s essential that you ensure your home, office or site is always treated as live. 

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