How can we help you?

Online services

How do I change my email address?

You can change your email address at any time through My Account for:

  1. Your account
  2. When you receive a bill
  3. Meter reading reminders

If you haven’t registered for My Account or are having problems registering and you need to change your email address please contact our Customer Service team.

Phone Us
0818 81 22 20

Monday to Friday: 8am - 6:30pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

Plans and products
New customer plans|
Existing customer plans|
Switching FAQs|
Tariff terms & conditions|
Substantiations and verifications*|
Home upgrade|
Redeem welcome credit|
Smart meters|
Mobile app|
My Account|
About SSE Airtricity
Our story|
Community Fund|
Our registered companies|
Sponsorship|
Careers|
Generation Green|
Energy sources†|
Energy efficiency|
Information
Help centre|
Contact us|
Customer charter & codes of practice|
Privacy notice|
Cookies|
Modern slavery statement|
General terms & conditions|
Report a street lighting fault|
Terms of use|

If you smell gas you should contact Gas Networks Ireland immediately on 1800 20 50 50 (24 hours).