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Customer charter & codes of practice

Overview

Our Customer Charter and Codes of Practice detail the commitments we’re making to you about our products and services.

They have been approved by the Commission for Regulation of Utilities. If you need any further information or just want to give us feedback you can contact our Customer Service team by phone or email.

Phone Us

Monday to Friday: 8am - 6:30pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

Plans and products

About SSE Airtricity

Information

If you smell gas you should contact Gas Networks Ireland immediately on 1800 20 50 50 (24 hours).