Description

Explanation

Cost (ex-VAT)

De-energisation fee (non-payment)

Disconnection due to non-payment

£109.00

De-energisation fee (other than non-payment)

All other disconnections

£109.00

Re-energisation fee (non-payment)

Reconnection where property was disconnected due to non-payment

£109.00

Re-energisation fee (other than non-payment)

All other reconnections

£109.00

Description

Explanation

Cost (ex-VAT)

Meter exchange charge

Cost of changing your meter type e.g., from Standard to Economy 7. This doesn't apply the first time you change your meter type.

£323.00

Investigate physical metering

Includes meter faults, damage and other problems. Charged only if you requested it and no problems are found.

£75.00

Special reading

If you request a technician to read your meter i.e., in the instance you're unable to read it

£37.50

Special reading (dispute)

If you dispute a meter reading and request a technician to come and read your meter. You will only be charged if no problem with the original reading can be found.

£56.50