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For a full list of questions and answers check out our Help Centre. Alternatively you can reach us on webchat or by calling us on 0345 266 1787. You can also contact us through social media at Facebook or Twitter.

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0345 266 1787

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Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

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If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) 

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.