How can we help you?

Covid-19

Is your Customer Service Team still available to contact?

We continue to provide our full customer service to our customers over the phone and via our online channels. We’re here to answer your questions.

  1. Call us on 0345 266 1787 - Monday to Friday 9am to 5.30pm
  2. Live chat- Monday to Friday 9am to 5.30pm
  3. Email us at businessenergy@sseairtricity.com

We recommend, where possible, to register your business for your online account through our website, where you can manage your account through our self-serve application. You can log in or register at sseairtricity.com/account

We will continue to provide regular updates here and also via our Facebook and Twitter feeds.

Phone us
0345 266 1787

Have a question?

Monday to Friday
9am - 5.30pm 

Our Customer Service Team is here to help.

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) 

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.