How can we help you?

Online services

How do I access the mobile site or download the apps?

To access the mobile version of SSE Airtricity, just visit sseairtricity.com on your phone. This should work for almost all smartphones with an internet browser.

If you prefer, you can download our free app:

  1. For iPhone via the App Store
  2. For Android via Google Play

The same features are on both the mobile site and apps.

Phone us
0345 601 9093

Monday to Friday
8am - 6:30pm  

Saturday and Bank Holidays 
10am - 6pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

Plans and products
New customer plans|
Existing customer plans|
Tariff terms & conditions|
Substantiations and verifications*|
Switching FAQs |
Redeem welcome credit|
Boiler services|
Mobile app|
My Account|
About SSE Airtricity
Our story|
Community Fund|
Careers|
Sponsorship|
Energy efficiency|
Our registered companies|
Information
Help centre|
Contact us|
Codes of practice|
Privacy notice|
Cookies|
General terms & conditions|
Modern slavery statement|
Have an Electricity Supply complaint?|
Have an Energy Services complaint?|
What to do in an emergency|
Terms of use|

If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours).


If you smell gas phone the 24-hour gas emergency service on 0800 002 001.