Help Centre

Each FAQ in the Help Centre has a feedback widget where you can either tell us if the page was helpful, or whether it wasn't and what we need to fix about it.

We regularly review all your comments and use them to update these pages to make them better - over 20,000 customers have left feedback since the Help Centre launched.

Mobile apps and site

If you use My Account on your mobile through the mobile site, iPhone or Android apps you can leave feedback to tell us what the mobile experience is like.

We use this feedback to identify bugs, and decide what features should be in upcoming versions.