Contact us
Emergencies
NIE Networks
Use this number to report:
- Loss of supply
- Cable dig-ins
- Fallen power lines
- Any other dangerous situations
NIE Networks builds, operates and maintains the electricity network in Northern Ireland.
To report a streel light fault, click here.
If you need to speak to someone, the contact numbers are below:
Northern Division:
- 0300 200 7891 (from 9.00am to 5.00 pm)
- Emergency After Hours: 028 7035 3202 (24 Hours)
Eastern Division:
- 0300 200 7893
Southern Division:
- 0300 200 7892 (from 9.00am to 5.00 pm)
- Emergency After Hours: 028 3752 9500 (24 Hours)
Western Division:
- 0300 200 7894 (from 9.00am to 5.00 pm)
- Emergency After Hours: 028 8224 1999 (24 Hours)
Electricity sales
Monday to Friday: 8am - 6.30pm
To make things easy for you, our helpful team of Field Representatives will work closely with you on signing up to all our benefits from the comfort of your home. If you're signing up with one of our expert Field Representatives, please call our Verification Line on:
Monday to Friday: 11am - 6.30pm
Customer support
Monday to Friday: 8am - 6:30pm
Monday to Friday: 8am - 6:30pm
Gas customers
Monday to Thursday: 8.30am - 5pm
Friday: 8.30am - 4.30pm
Other
SSE Airtricity,
Millennium House,
25 Great Victoria Street,
Belfast
BT2 7AQ