How can we help you?

Moving premises

I'm moving, what do I need to do?

On the day you are moving out take a meter read and get in touch with us. Have your SSE Airtricity account number and your new address to hand. If you receive your bills by post we will send your final bill to this new address. It will also be really helpful if you can give us the name of the new occupier/the landlord/the estate agent.

To continue making savings on your electricity, don’t forget to sign up your new premises.

Phone us
0345 266 1787

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Monday to Friday
9am - 5.30pm 

Our Customer Service Team is here to help.

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Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) 

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.