How can we help you?

Moving premises

I moved out and forgot to tell you, what should I do?

If you've moved and forgot to tell us please contact us immediately. Have your MPRN/SSE Airtricity account number to hand. As the named person on the account you're responsible for the energy consumption until you notify us that you're moving out. If you took a meter read on the move-out date please have this to hand, otherwise we will estimate the closing read. We will also need your new/forwarding address and the name of the new occupier/landlord/letting agent. If they accept the charges from your move-out date we will backdate the charges, otherwise we'll have to charge you up to the notification date.

To continue making savings on your electricity, don’t forget to sign up your new premises.

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0345 266 1787

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If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) 

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.