Meter readings

How do I know what type of electricity meter I have?
Who reads my electricity meter?
What do I do if I think my electricity meter is faulty?
The meter reading on my bill is incorrect. What do I do?

How do I know what type of electricity meter I have?

How do I know what type of electricity meter I have?
Phone us
0345 266 1787

Have a question?

Monday to Friday
9am - 5.30pm 

Our Customer Service Team is here to help.

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

Gas & Electricity
Energy Supply - SME|
Energy Supply - Large Business|
Energy Solutions|
Distributed Energy|
About SSE Airtricity
Our story|
Energy tips|
Energy sources†|
Careers|
Our registered companies|
Information
Help centre|
Contact us|
Privacy notice|
Cookies|
Codes of practice|
General terms and conditions|
Have a complaint?|
What to do in an emergency|
Terms of use|

If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) 

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.