24 hours | Fastest response
Monday to Friday: 9am – 5.30pm
Virtual assistant 24 hours | Fastest response
Agent support Monday to Friday.
9am - 5.30pm
Sales
Monday to Friday: 9am - 5.30pm
Monday to Friday: 9am - 5.30pm
Customer service
Monday to Friday: 9am - 5.30pm
Monday to Friday: 9am - 5.30pm
Emergencies
NIE Networks
Use this number to report:
- Loss of supply
- Cable dig-ins
- Fallen power lines
- Any other dangerous situations
NIE Networks builds, operates and maintains the electricity network in Northern Ireland.
Visit NIDirect to report a streel light fault.
If you need to speak to someone, the contact numbers are below:
Northern Division:
- 0300 200 7891 (from 9.00am to 5.00 pm)
- Emergency After Hours: 028 7035 3202 (24 Hours)
Eastern Division:
- 0300 200 7893
Southern Division:
- 0300 200 7892 (from 9.00am to 5.00 pm)
- Emergency After Hours: 028 3752 9500 (24 Hours)
Western Division:
- 0300 200 7894 (from 9.00am to 5.00 pm)
- Emergency After Hours: 028 8224 1999 (24 Hours)
Reach us by post
SSE Airtricity,
Millennium House,
25 Great Victoria Street,
Belfast
BT2 7AQ