Meter connectivity refers to ESB Networks’ ability to connect with your meter and get your electricity usage data from the meter. Meter connectivity levels depend on how many days in a rolling 30-day period ESB networks can retrieve data from your meter. The higher the number of days your meter can be read remotely in a month, the higher your meter connectivity will be. If you have high connectivity your connection can support both Interval (30 minute) Smart Services or Non-Interval (Bi-Monthly) Smart Services but if you have low connectivity, your connection will only support non-interval services.

1. If your meter connectivity is 1: ESB networks will not be able to connect with your smart meter remotely and will continue to read your meter manually. In such scenario, you won’t be able to opt-in for Interval (30 minute) Smart Services.
2. If your meter connectivity is 2: ESB networks will be able to connect with your smart meter but not reliably. In such scenario, you won’t be able to opt-in for Interval (30 minute) Smart Services.
3. If your meter connectivity is 3: ESB networks will be able to connect with your smart meter reliably enough. In such scenario, you will be able to opt-in for Interval (30 minute) Smart Services.
4. If your meter connectivity is 4: ESB networks will have full connectivity with your smart meter, you will be able to opt-in for Interval (30 minute) Smart Services.