What does meter connectivity mean?

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Help Centre

What does meter connectivity mean?

Meter connectivity refers to ESB Networks’ ability to connect with your meter and get your electricity usage data from the meter. Meter connectivity levels depend on how many days in a rolling 30-day period ESB networks can retrieve data from your meter. The higher the number of days your meter can be read remotely in a month, the higher your meter connectivity will be. If you have high connectivity your connection can support both Interval (30 minute) Smart Services or Non-Interval (Bi-Monthly) Smart Services but if you have low connectivity, your connection will only support non-interval services.

  • If your meter connectivity is 1: ESB networks will not be able to connect with your smart meter remotely and will continue to read your meter manually. In such scenario, you won’t be able to opt-in for Interval (30 minute) Smart Services.
  • If your meter connectivity is 2: ESB networks will be able to connect with your smart meter but not reliably. In such scenario, you won’t be able to opt-in for Interval (30 minute) Smart Services.
  • If your meter connectivity is 3: ESB networks will be able to connect with your smart meter reliably enough. In such scenario, you will be able to opt-in for Interval (30 minute) Smart Services.
  • If your meter connectivity is 4: ESB networks will have full connectivity with your smart meter, you will be able to opt-in for Interval (30 minute) Smart Services.