How will I receive my payment?

Credit customers

This credit payment will appear on your bill as ‘CEG payment’. Once the credit is applied to your account, it will appear on your following bill. If you either changed supplier or moved property within these times, you’ll still receive your CEG payment and receive your last payment by cheque.

Finalised customers

If you either changed supplier or moved property within these times, you will still receive your CEG payment via cheque addressed and made payable to the registered account holder/s on file at the time of issue.

From January 2025, you’ll receive a Clean Export Guarantee (CEG) payment every three months i.e. four times a year, in February, May, August and November.