Contact Us

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Help Centre


Contact Us


Small & medium businesses


0818 88 28 03
Monday to Friday: 9am - 5.30pm

Customer Service:

0818 81 21 44
Monday to Friday: 9am - 5.30pm 

Large businesses


0818 40 40 80
Monday to Friday: 9am - 5.30pm

Customer Service:

0818 81 21 44
Monday to Friday: 9am - 5.30pm


Electricity emergencies (24 hr)

0818 372 999
EBS Networks

Use this number to report

  • Loss of supply
  • Cable dig-ins
  • Fallen power lines
  • Any other dangerous situations

Gas emergencies (24 hr)

1800 20 50 50
Gas Networks Irelan

Use this number if

  • You smell gas at home
  • You smell gas on the street

Public lighting faults

1800 372 772
SSE Utility Solutions

Report a fault online 

Email us

Please provide your account number or MPRN. If you do not have access to either of them, please provide the name on the account and full address and as much information as you can about your query.

Please note, we can only discuss accounts with account holders or nominated contacts.

Start a webchat

Monday to Friday
9am - 5.30pm

Reach us by post

SSE Airtricity,
Red Oak South,
South County Business Park
Dublin 18

0818 81 21 44 

Monday to Friday