Contact Us

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Help Centre


Contact Us


Small & medium businesses


1850 88 28 03*
Monday to Friday: 9am - 5.30pm

Customer Service:

1850 81 21 44
Monday to Friday: 9am - 5.30pm

Large businesses


1850 40 40 80*
Monday to Friday: 9am - 5.30pm

Customer Service:

1850 81 21 44
Monday to Friday: 9am - 5.30pm


Electricity emergencies (24 hr)

1850 372 999
EBS Networks

Use this number to report

  • Loss of supply
  • Cable dig-ins
  • Fallen power lines
  • Any other dangerous situations

Gas emergencies (24 hr)

1850 20 50 50
Gas Networks Ireland

Use this number if

  • You smell gas at home
  • You smell gas on the street

Public lighting faults

1850 372 772
SSE Utility Solutions

Report a fault online 

* Charged at LoCall rate. Rates from landline and mobile companies may vary so please check with your operator. Our Sales and Customer Support phone lines are closed on all Republic of Ireland public holidays.


Email us

Please provide your account number or MPRN. If you do not have access to either of them, please provide the name on the account and full address and as much information as you can about your query.

Please note, we can only discuss accounts with account holders or nominated contacts.

Start a webchat

Monday to Friday
9am - 5.30pm

Reach us by post

SSE Airtricity,
Red Oak South,
South County Business Park
Dublin 18

1850 81 21 44^ 

Monday to Friday

^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.